FAQs
GV Home Watch has compiled a list of the most frequently asked questions. If you have a question that is not on this list, please feel free to reach out to us.
Home watch is a “visual observation of a home or property looking for obvious issues.” The service is designed to give you peace of mind while you are away from your home. GV Home Watch will send you a detailed checklist of all elements of your home, on the same day as your Home Watch visit. If an issue does arise, you would be notified immediately so the problem can be dealt with efficiently.
An unoccupied home can be vulnerable to unexpected issues while you’re away. Regular home watch visits provide an extra set of eyes on your property and can help identify concerns such as leaks, storm damage, pest activity, or other visible problems before they become more serious.
Don’t leave one of your most important assets to a neighbor simply “doing you a favor.” GV Home Watch provides dependable, scheduled visits and keeps you informed with a detailed report and photos after each visit.
An alarm company primarily monitors security-related events. GV Home Watch provides scheduled physical visits to look for obvious property concerns such as leaks,
HVAC issues, pests, visible damage, or other changes that may not trigger an alarm. If we observe a concern, we report it to you promptly.
No, unfortunately, live-in house sitting is not a service we provide. Our service is to provide scheduled visits to your home where we follow a detailed checklist. We take great pride in providing thorough visual observations and communicating any concerns we observe during our scheduled visits.
No, this is not a service we provide at this time.
We are happy to assist in other services you may need help with.
We email invoices monthly. We accept personal checks, cash, or online bank transfers through Zelle. We do not accept credit cards. Please make checks payable to GV Home Watch, LLC.
The state of Arizona does not require that home watch professionals hold a license, although GV Home Watch carries a general liability policy and is bonded.
GV Home Watch is not a 24/7 security or emergency-response service. If an urgent issue is discovered during a scheduled visit, we will contact you promptly and, when appropriate, contact the proper authorities. If you have designated GV Home Watch as a key holder, we may also assist after emergency or security personnel have responded and secured the property.
After each completed visit, GV Home Watch emails a detailed report that may include checklist results, notes, and photos. If we observe an issue requiring immediate
attention, we contact you promptly to explain what we observed so you can determine the appropriate next step. If we cannot reach you and the situation requires attention, we may contact the emergency contact you have provided or the appropriate authority.
No, we are not a handyman service, but we can coordinate access to your property and remain on-site when requested for an hourly rate. GV Home Watch does not supervise, inspect, approve, or guarantee third-party work.
We are not property inspectors or mold inspectors. That line of work carries a much different certification and training.
We will agree on a schedule that you feel comfortable with. Because conditions can change while a home is unoccupied, we offer weekly, every-two-weeks, or monthly visits depending on your needs and circumstances.
For vehicles that will remain stored for an extended period, we recommend preparing the vehicle before departure with an appropriate battery maintainer/trickle charger or battery disconnect, following the vehicle manufacturer’s recommendations. GV Home Watch does not routinely start or operate stored vehicles.
Absolutely, we can coordinate access to your property and remain on-site at an hourly rate. All we need is the date and time and any specific instructions you have. We do ask for at least 48 hours’ notice for this service.
Insurance Reminder
Every homeowner’s insurance policy is different. Some policies may include requirements for homes that are vacant or unoccupied for extended periods, including how often the property should be checked. We recommend reviewing your policy and contacting your insurance provider directly to confirm any requirements that apply to your home.
GV Home Watch provides scheduled visual home watch visits and electronic reports documenting completed visits. These reports provide a record of visits to your property while you’re away.
