FAQs
GV Home Watch has compiled a list of the most frequently asked questions. If you have a question that is not on this list, please feel free to reach out to us.
Home watch is a “visual observation of a home or property looking for obvious issues”. The service is designed to give you peace of mind while you are away from your home. GV Home Watch will send you a detailed checklist of all elements of your home, on the same day as your Home Watch visit. If an issue does arise, you would be notified immediately so the problem can be dealt with efficiently.
Any unoccupied home is a vulnerable home. If you are away from your home for a period of time, a home watch company is highly recommended. Don’t trust one of your most important assets to “neighbors doing a favor”. Unforeseen damage can happen at any time… so it’s not a matter of IF, it’s a matter of WHEN. Let us be your peace of mind.
An alarm company primarily monitors security-related events. GV Home Watch provides scheduled physical visits to look for obvious property concerns such as leaks,
HVAC issues, pests, visible damage, or other changes that may not trigger an alarm. If we observe a concern, we report it to you promptly.
No, unfortunately, live-in house sitting is not a service we provide. Our service is to provide scheduled visits to your home where we follow a detailed checklist. We take great pride in providing thorough visual observations and communicating any concerns we observe during our scheduled visits.
No, this is not a service we provide at this time.
We are happy to assist in other services you may need help with.
We email invoices monthly. We accept personal checks, cash, or online bank transfers through Zelle. We do not accept credit cards. Please make checks payable to GV Home Watch, LLC.
The state of Arizona does not require that home watch professionals hold a license, although GV Home Watch carries a general liability policy and is bonded.
A Home Watch service is not a 24/7 security company and does not respond to these types of situations, however in an unfortunate event of an emergency at your home we would notify you immediately, and work with the proper authorities and assist in any way possible. A home watch service can be on a list to call to respond as a key holder after the security or emergency personnel have checked and secured the perimeter of the home.
After each completed visit, GV Home Watch emails a detailed report that may include checklist results, notes, and photos. If we observe an issue requiring immediate
attention, we contact you promptly to explain what we observed so you can determine the appropriate next step. If we cannot reach you and the situation requires attention, we may contact the emergency contact you have provided or the appropriate authority.
No, we are not a handyman service, but we can coordinate access to your property and remain on-site when requested for an hourly rate. GV Home Watch does not supervise, inspect, approve, or guarantee third-party work
We are not property inspectors or mold inspectors. That line of work carries a much different certification and training.
We will agree on a schedule that you feel comfortable with. Because conditions can change while a home is unoccupied, we offer weekly, every-two-weeks, or monthly visits depending on your needs and circumstances.
For vehicles that will remain stored for an extended period, we recommend preparing the vehicle before departure with an appropriate battery maintainer/trickle charger or battery disconnect, following the vehicle manufacturer’s recommendations. GV Home Watch does not routinely start or operate stored vehicles.
Absolutely, we can coordinate access to your property and remain on-site at an hourly rate. All we need is the date and time and any specific instructions you have. We do ask for at least 48 hours notice for this service.
Insurance Reminder
Did you know? Insurance requirements for vacant or seasonal homes vary by policy. Some policies may contain vacancy-related conditions or requirements. Homeowners should review their individual policy and confirm any requirements directly with their insurance provider. Our electronic reports provide documentation of completed Home Watch visits. This is why most policies have a “Duty of Reasonable Care” clause, which protects the insurer from paying out to policy holders that have not “sufficiently taken all reasonable steps and precautions to prevent accidents or losses to the property insured” Many homeowners may also be unaware that some homeowner’s insurance policies may not pay claims if the property is vacant for weeks and/or months at a time. Regularly documented Home Watch visits may help demonstrate that a vacant or seasonal property is being monitored. Insurance requirements and coverage vary by policy, and homeowners should confirm vacancy and Home Watch requirements directly with their insurance provider.
